Job Description

Lucas Tree Experts, a leader in the tree care industry, is looking for a highly motivated, experienced, safety focused individual to join our team as an Operations Manager in the Merrimack Valley (NH/MA). This leadership role is directly accountable for safety performance, profitability, staffing and customer relationship management. The ideal candidate will bring 5+ years' experience in Vegetation Management with at least 2+ years in a supervisory or management role. A strong commitment to workplace safety and the ability to foster a safety-first culture across all levels of the team. Effective leadership and communication skills with a focus on integrity, initiative, and customer service. The candidate must be a self-starter with a positive attitude and willingness to go above and beyond to ensure operational success and proven experience in operational management leading teams of 75 people or more. Duties Safety: Promote and maintain a strong safety culture. Ensure all operations align with safety regulations and best practices. Staffing: Recruit, train, retain, and, when necessary, manage terminations to build a skilled, safe, and productive workforce. Training: Provide hands-on leadership and oversight of training and employee development programs. Logistics: Optimize equipment usage and allocation, manage inventories, minimize downtime, and recommend equipment procurement as needed. Profitability: Drive operational efficiency and profitability. Prepare accurate bids for future work and develop strong customer partnerships. Sales & Customer Relations: Build and maintain strong customer relationships through proactive communication and service delivery. Budgeting & Forecasting: Develop and manage annual sales and operational budgets with detailed monthly breakdowns. Collaboration: Participate in regular team meetings and strategy sessions to align with broader company goals. Technology: Proficient in Microsoft Office (Excel, Word, PowerPoint) and familiar with industry tools (telematics, satellite imagery, GPS coordination, file sharing, scheduling software, etc.). Planning: Balance short-term daily and weekly goals with long-term strategic planning. Teamwork: Lead and motivate crews, while also working cross-functionally with other departments and divisions to support company-wide success. Licensing requirements: clean & valid driver's license, NH & MA pesticide licenses, and Certified Tree Safety Professional (CTSP) certification. Required: Willingness and ability to obtain these certifications if not already held. Compensation & Benefits Package Bonus Potential PTO Paid Holidays Medical, Dental, Disability and Life insurance 401k w/Company match Free & Confidential Employee Assistance Program Company vehicle with fuel card, computer, phone, and company credit card for expenses Company Management Training Program and Education Assistance Program Why Join Lucas Tree? We are committed to excellence, safety, and providing opportunities for growth. You will join a company that values leadership, innovation, and making a real impact on the communities we serve. #J-18808-Ljbffr LUCAS TREE EXPERTS

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