Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high‑quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You’ll use data and KPIs to guide decisions, mentor staff, and uphold Covista’s culture of reliability, technical excellence, and responsive customer service while supporting growth and new solution rollouts.
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